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Custom software

Have software built, modified and further developed

Need a new system, or does your existing software no longer work the way you want? DustinLabs builds, repairs, modernises and extends software around your way of working. Examples include web apps, apps, plugins, customer portals and business software. Software from another developer is also welcome. We assess the technology, access and required features in advance.

Example work queue: enquiry 101 for a website extension, with the status Information needed and a next action
Example screen: an enquiry, the missing information and the next action.

Working software demo

Experience how an entire transport business works together.

In Noordlijn Transport, one job follows the entire journey: customer enquiry, quote, scheduling, delivery and invoice. Switch between customer, planner, driver and administration and see how the information moves with you.

This extensive demo shows several business processes together. A compact project starts with the functions you need first; we provide a separate quotation for a comparable company-wide environment.

Try Noordlijn Transport Request a presentation

Interactive demo with fictional data, protected by an access code. You can start with guidance or explore freely.

  1. 01Request transport yourselfExperience it from your customer's perspective
  2. 02Carry out the same assignmentFrom scheduling to a driver app
  3. 03Keep control of how requests are handledEvidence, invoice and outstanding balance

Possible applications

Software that fits your work

We can build new software, fix errors or extend and modernise existing software. A project starts with what users need. The applications below are examples; they are not a complete list or claims about completed customer projects.

A customer portal

For your customer
Sign in, track an enquiry and submit the requested documents.
For your team
See what is complete, what is still missing and who will take the next action for each case.
Decide in advance
Which information customers can view or change themselves, and which remains internal only.

A work or scheduling system

For the planner
Give assignments a date, responsible person and status.
For the employee
Find their own assignments and the information they need, and update progress.
Decide in advance
Who may schedule, what a status means and how changes become visible.

A dashboard with outstanding tasks

For your team
Filter by customer, person responsible or status to view the workload.
For follow-up
Click through from an overview to the request, documents and next action.
Decide in advance
Which sources the overview uses, how current the information is and who may view it.

Schematic demo

From the work queue to the next action

Expand an enquiry. You can see how status, missing information and follow-up can be brought together.

This is a detailed screen example with fictional requests. It is not a customer project, and no real case files are opened or changed.

Work queueDemo · 3 requests
Enquiry 101Example · Website extensionInformation needed
Next action
Request the required fields for the quote form.
Missing
The choices visitors need to be able to make in the form.
Responsible person
Project employee (example role)
Enquiry 102Example · Customer portalAwaiting review
Next action
Check which documents customers and staff are allowed to view.
Available
An example of the current document list and three proposed user roles.
Enquiry 103Example · SchedulingTesting
Next action
Test moving an assignment to another day.
Check
Do the staff member, job information and new date remain linked to the same job?

From enquiry to use

From everyday tasks to tested software

  1. Describe users and tasks

    We establish who uses the software, which data is needed and which actions the first version must support.

  2. Discuss screens and costs

    We develop the main screens and user permissions. The proposal specifies what will be built and which extensions fall outside the first version.

  3. Build and check the agreed routes

    We test inputs, changes, error messages and access for each user role. Integrations are checked with the available systems.

  4. Deliver with agreements on the next steps

    We go through usage and management. For maintenance, hosting, new features and software access, we specify who does what and which costs recur.

What do you agree for custom software?

When is custom development worthwhile?

When an essential way of working does not fit your existing software well enough. If an available module or better configuration is sufficient, we discuss that first. Custom development should address a specific missing function.

Can you modify existing software from another developer?

Yes, you can also come to us with existing software. Examples include fixing errors, adding features, modernising or further development. We first assess its technical condition, the available source code and access, licences and the work required. We then specify what is possible and what it will cost.

Which types of software can you help with?

Examples include web apps, apps, plugins, customer portals, dashboards, scheduling systems and other business software. The examples on this page are not a complete list. You can submit your request even if your application is not listed. We determine the approach based on the technology and desired functionality.

Can my accounting software, calendar or CRM be connected?

We investigate that for each system. Available API connections, export options, licences and rights determine what is possible. We document which data is exchanged and what happens if errors occur before including the integration in the proposal.

How do user permissions work?

For each role, we determine which data a person may read, add or change. These agreements are enforced in the software and included in testing. A customer role can therefore have different access from a member of staff or administrator.

What does custom software cost?

A compact table reservation module on a suitable website starts from €375 excluding VAT, with an email confirmation, one reminder, a cancellation link and simple management. We discuss table layouts, availability and confirmation in advance. A standalone system or tool starts from €1.500. A compact dashboard, customer portal or first scheduling version usually costs €3.000–€7.500. Larger custom projects start from €7.500; company-wide or complex systems receive an individual quote, often from €15.000. The extensive demo shows more features than a compact project. We charge no licence or booking fees for our own basic reservation module; hosting, maintenance, WhatsApp and third-party services are separate.

What happens after handover?

Before starting, we record who provides hosting, updates and support. The proposal also covers access to accounts and source code, any licences and the costs of further changes. This lets you assess in advance what you will manage yourself and what you will outsource.

Indicative prices · all amounts exclude VAT

Indicative prices for custom software.

The indicative prices apply to the agreed functions and first version. A compact dashboard or customer portal is a smaller project than the extensive business demo. Company-wide and complex systems receive a tailored quotation, often starting at €15.000. The custom-built basic reservation module has no licence or booking fees; hosting, maintenance, WhatsApp and third-party services are separate.

Website extension

Compact reservation module

For table reservations on a suitable website, with email confirmation, one reminder, a cancellation link and simple management. We agree table allocation and availability in advance.

One-off From €375

Excluding 21% VAT · €453,75 including VAT, one-off

Custom software

Standalone system or tool

For one standalone overview, tool or clearly scoped internal application.

One-off From €1.500

A clearly defined first version

A compact dashboard, customer portal or scheduling tool

For a limited set of screens, functions and user roles. We record what the first version supports in advance.

One-off €3.000–€7.500

An extensive demo shows more possibilities than this first version.

Custom software

Larger custom project

For more processes, roles or integrations. The desired features and checks determine the quote.

One-off From €7.500

Custom software

Company-wide or complex system

For multiple connected business processes, extensive permissions or complex integrations. We estimate the project and any phases in advance.

Price Tailored to you

Projects of this kind often start at €15.000.

Your enquiry

Tell us what you need assistance with.

A few lines are enough. You do not need to use technical terms.

  • Your enquiry goes directly to DustinLabs.
  • We discuss what you need and what it will cost.
  • You decide whether to proceed with the proposal.

Customer portals