DustinLabs
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Automatically translated from Dutch.

Start an enquiry
Start your enquiry

Have an AI chatbot built

Have an AI chatbot built for your website

Help visitors with questions about your services and collect the information needed to follow up on their enquiry. DustinLabs sets up a website chatbot based on your business information and agrees when a question should be handed to a member of staff.

Discuss your website chatbot
Example conversation: the visitor asks what a project costs, and the chatbot explains and refers them to a member of staff
Example conversation: answer a question and refer the visitor to a member of staff.

How a conversation might go

Answer where possible. Ask follow-up questions or hand over when needed.

A chatbot can answer questions using information you have approved. For an unclear question, a personal situation or missing information, the visitor must also be able to reach a member of staff.

This example shows three types of answers. You can only choose a prewritten question.

Example chatDemo · no live AI

Choose a question to view the example answer.

Can I have my existing website extended?
Example answer

Yes, DustinLabs can modify existing websites, for example by adding a form or calculator. We first review your website and agree which changes are possible.

Explore website changes
What exactly does my project cost?
Example answer

That depends on the pages, features and integrations you need. I cannot determine a final price here. Describe your requirements in the enquiry form; DustinLabs can then discuss the options and information needed with you.

Discuss your chatbot or project
Can you check the status of my order?
Example handover

This demo has no access to orders or customer information. A real status enquiry requires an authorised employee or a customer environment configured for that purpose. Do not share personal information here.

Prewritten example answers. No live AI or customer case. Nothing is sent, and this demo does not collect enquiry data.

From enquiry to use

From business information to a tested website chatbot

  1. Choose which questions the chatbot handles

    We gather the services, frequently asked questions and documents that may be used. We also agree which topics a member of staff must handle.

  2. Define responses and handover

    We specify the tone, required enquiry fields and route to a member of staff. An unknown answer must not be replaced with an invented promise.

  3. Build and test conversations

    We check normal questions, unclear wording, missing information and situations where the chatbot must refer the visitor elsewhere.

  4. Agree on updates and management

    You know who updates information, how those changes are checked and which usage, licence or management costs recur.

What can and can't the chatbot do?

Which information does the chatbot use?

We determine in advance which website pages, documents and answers may be used as sources. Connecting internal or personal data is a separate choice that is first assessed technically and in terms of content.

Does an AI chatbot always give the correct answer?

No. Even with approved sources, AI can misunderstand a question or give an incorrect answer. We therefore test familiar questions, agree on limits and provide a route to an employee.

How do answers stay up to date?

Before starting, we agree on who updates prices, services and other source information, how new information becomes available and how changed answers are checked. We also record the scope and frequency of knowledge updates and optimisation, so it is clear which work is included in management and what costs extra.

Can the chatbot collect data for an enquiry?

Yes, that can be part of the assignment. We determine which data is needed, how the visitor will be informed and where the enquiry will be sent. The demo above does not collect any data.

Which costs recur after development?

For limited use and agreed basic management, management and API costs are usually between €49 and €149 excluding VAT per month. The proposal specifies conversation volume, the supplier, knowledge updates, optimisation and additional-usage costs. With higher usage or more management, the monthly amount can exceed €149. Intensive management and additional integrations are quoted individually.

A fixed form can sometimes be sufficient. Explore adding an enquiry form to your website.

Indicative prices · all amounts exclude VAT

Indicative prices for an AI chatbot.

We agree development and ongoing costs separately. €49–€149 per month is suitable for limited use and agreed basic management. We agree conversation volume, knowledge updates, optimisation and additional usage in advance; intensive management and extra integrations are quoted individually.

AI chatbot

Basic website chatbot

For clear questions and a simple route to contact.

One-off From €750

AI chatbot

Advanced AI chatbot

For more topics, conversation paths or integrations.

One-off €1.500–€3.000+

Limited use and basic management

Management and API costs

For agreed usage and management. We record volume, knowledge updates, optimisation and excess usage in advance; intensive management and additional integrations receive a tailored quotation.

Per month Usually €49–€149 per month

The price range applies to the agreed baseline; higher usage or more management can increase the amount.

Your enquiry

Tell us what you need assistance with.

A few lines are enough. You do not need to use technical terms.

  • Your enquiry goes directly to DustinLabs.
  • We discuss what you need and what it will cost.
  • You decide whether to proceed with the proposal.

Customer portals